Start by reaching out via email or the contact form on our website.
Tell us a little about your business, your goals, and the type of design support you’re looking for.

This helps us understand whether our studio is the right fit for your needs.

Once we receive your enquiry, we schedule a short consultation to discuss:

• Your business and brand
• Current design needs
• Expected monthly workload
• Marketing goals and priorities

This conversation helps us understand how design can best support your growth.

Based on our discussion, we create a client-tailored retainer package.

Our retainers are designed for businesses that need consistent, professional design support without the commitment of hiring in-house.

Each retainer is customised to your specific needs, ensuring you receive ongoing creative support aligned with your goals.

Your proposal will outline:

• Monthly retainer investment
• Scope of design services
• Estimated design capacity
• Turnaround expectations

If you’re happy with the proposal, we formalise the partnership with a simple retainer agreement.

The retainer is billed monthly in advance, reserving dedicated design time for your business each month.

Once the agreement is signed and the first payment is received, your retainer officially begins.

You’ll then complete a short onboarding process to ensure we start strong.

This includes:

• Brand assets and guidelines
• Access to any relevant files or platforms
• Key project priorities
• Communication preferences

This step ensures we fully understand your brand and workflow.

Once onboarded, you can begin submitting design requests as needed.

Your business now has reliable, ongoing creative support, allowing you to:

• Maintain consistent branding
• Launch marketing campaigns faster
• Scale your design output with ease

We act as your dedicated design partner, supporting your business month after month.

As your business evolves, your retainer can evolve too.

We regularly review workload and priorities to ensure your design support continues to align with your goals.